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Author Topic: SOLVED:Apply/ Release User Lock is not available..  (Read 5547 times)

MK

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SOLVED:Apply/ Release User Lock is not available..
« on: October 17, 2013, 10:46:25 pm »
.. for a specific user.

A few details that might help:

a) Build 1008 running on Win 7.1
b) The user is imported from AD
c) The "Require User Lock to Edit" is enabled.
d) All other (and similarly imported) users are able to lock/ unlock as expected
e) We've even tried to give user all permissions. But it did not help  

As an admin, I have been through all the relevant documentation to check if I am missing anything.  But that does not seem to be the case  :-/

Any suggestions?
« Last Edit: October 22, 2013, 03:15:35 am by mskadu »

qwerty

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Re: Apply/ Release User Lock is not available..
« Reply #1 on: October 17, 2013, 11:05:52 pm »
Maybe the user database has a user with that name not from AD. See what Repository.GetCurrentLoginUser(0) returns.

q.

Uffe

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Re: Apply/ Release User Lock is not available..
« Reply #2 on: October 17, 2013, 11:57:22 pm »
Sounds like the user has selected a Command Set which doesn't include Security. I've had several new users trip up on this.

The very first time they start EA, they are presented with a choice of command sets and they want to keep it simple so they select something like Essential UML rather than Complete, which sounds big and complicated and dangerous.

Problem is, only the Complete and Project Management command sets actually include the Security commands.

So ask the user to check View -- Workspaces and Commands -- Commands, and make sure they've got Complete selected.
My theories are always correct, just apply them to the right reality.

Geert Bellekens

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Re: Apply/ Release User Lock is not available..
« Reply #3 on: October 18, 2013, 04:51:12 pm »
Either that, or the user has EA Lite installed.

Geert

MK

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Re: Apply/ Release User Lock is not available..
« Reply #4 on: October 22, 2013, 12:43:28 am »
Hi, thanks. Where do I execute this? I still haven't gotten around getting started with scripting.

Quote
Maybe the user database has a user with that name not from AD. See what Repository.GetCurrentLoginUser(0) returns.

q.

MK

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Re: Apply/ Release User Lock is not available..
« Reply #5 on: October 22, 2013, 12:44:01 am »
Hi Geert,

I have verified he has the expected version installed.

Quote
Either that, or the user has EA Lite installed.

Geert

MK

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Re: Apply/ Release User Lock is not available..
« Reply #6 on: October 22, 2013, 12:47:29 am »
That sounds interesting. Let me get him to check and get back to you,

Quote
Sounds like the user has selected a Command Set which doesn't include Security. I've had several new users trip up on this.

The very first time they start EA, they are presented with a choice of command sets and they want to keep it simple so they select something like Essential UML rather than Complete, which sounds big and complicated and dangerous.

Problem is, only the Complete and Project Management command sets actually include the Security commands.

So ask the user to check View -- Workspaces and Commands -- Commands, and make sure they've got Complete selected.

qwerty

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Re: Apply/ Release User Lock is not available..
« Reply #7 on: October 22, 2013, 01:01:08 am »
Quote
Hi, thanks. Where do I execute this? I still haven't gotten around getting started with scripting.

Quote
Maybe the user database has a user with that name not from AD. See what Repository.GetCurrentLoginUser(0) returns.

q.
If Uffe's solution does not solve it (well, if yes this "feature" is really our new "little red triangle"): You can create a little VB/Jscript  in EA's internal scripting window and call it directly. There are sample scripts you can use for a start.

q.

MK

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Re: Apply/ Release User Lock is not available..
« Reply #8 on: October 22, 2013, 03:14:56 am »
Yesss, this fixed it. Thank you.

Quote
That sounds interesting. Let me get him to check and get back to you,

Quote
Sounds like the user has selected a Command Set which doesn't include Security. I've had several new users trip up on this.

The very first time they start EA, they are presented with a choice of command sets and they want to keep it simple so they select something like Essential UML rather than Complete, which sounds big and complicated and dangerous.

Problem is, only the Complete and Project Management command sets actually include the Security commands.

So ask the user to check View -- Workspaces and Commands -- Commands, and make sure they've got Complete selected.

qwerty

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Re: SOLVED:Apply/ Release User Lock is not availab
« Reply #9 on: October 22, 2013, 08:33:02 am »
 ::)

The Return of the Little Red Triangle. Sparxians, you deserve an extra design award for that kind of things.

q.