3.10_503 to 3.5_577 upgrade problems

[dknox]

I'm upgrading to 3.5-577 professional from 3.10-503 professional. The Help doc indicates that there is a Upgrade wizard accessable from the Admin menu, but I don't see it. Any help appreciated. Am I just overlooking the obvious?

--dave

[gsparks]

Hi Dave,

Im not sure where you are in the process. To upgrade from 3.10 to 3.50 you will need to download the latest install for EA from the registered user area, uninstall the previous 3.10 release and then install the 3.50 version. THe license key is the same as per 3.10.

When you open any 3.10 created .EAP project file, EA will automatically detect the fact and upgrade the model file to 3.50 format.

There is an Upgrade menu item in the help menu, which is used to move from a Professional 3.50 version to Corporate version and requires an upgrade key.

I hope I have covered everything - let me know if this is still a problem,

Geoff Sparks

[dknox]

  It took me a bit of time to get back to this. I followed the directions above and all I get is a message that I've got an unrecognized data format. Don't have a clue what the problem is but I have about 15 models that I can't use and have to start over.

[gsparks]

Hi again,

From your note Im still not sure where you have got to in the model upgrade process, or what the problem might be.

Does the upgrade model wizard start automatically when you try and open a version 3.10 model file - or do you just get the error message?

Note that if you were using JET 4.0 and Access 2000 format model files, you will need to reset the JET 4.0 option in EA 3.50 (View/Options/Use JET 4.0), as the local options are not copied between 3.10 and 3.50.

Does the EAExample model file distributed with version 3.50 open OK for you?

Could you send one of the problem model files to:
[email protected]

I will see if the problem is model or installation based.

Geoff Sparks

[dknox]

Hi Geoff,
The upgrade wizard doesn't open. I only get the message that the database format is wrong. I'll try the Jet 2.0 setting and see if that works. I'll let you know.

thanks,
--dave