Where does EA place the log file

[Karl ONeill]

I'm having frequent crashes (about every 1,5 hours or so). It says that a critical error has occured and that EA is creating a log file. However, I cant find the log file. Any idea where this is placed?

Cheers,

Karl O'Neill

[thomaskilian]

I guess this is produced by Norton. Not of much use AFAIK. Never had EA reporting to crash and write a log. You should check the system error log.

[Karl ONeill]

Cheers, I am running norton but so is everyone else here.So far i know im the only one within the firm with this problem but im loosing quite a bit of work and im having to back track every time to see what has been saved and what has been lost. Anyobody know the specific directory?

[Martin Terreni]

As writen before -you better check system log. it will most probably be writen ther wich program exatly was the one that fell.

Any way , fomr my long expirience in supprt (a few years) I can tell you the fact that it works for every eon else and not for you doesnt mean it is not norton (or some other program).
I know it is not very helping, but since it is not an EA message the most important thing would be to check which program message is it.

regards

[Karl ONeill]

Thanks guys, had someone from support look at my pc yesterday. Turns out its not only EA that is playing up so i think it a problem with my laptop.

Cheers,

Karl