Book a Demo

Author Topic: Help... Replication error!  Master is corrupt  (Read 3823 times)

shaft

  • EA User
  • **
  • Posts: 32
  • Karma: +0/-0
  • I love YaBB 1 Gold!
    • View Profile
Help... Replication error!  Master is corrupt
« on: May 21, 2007, 01:51:15 pm »
We have setup a master and a replica for an off site office.  Us local folks share the master, and every couple of days we synch up with the offsite replica.

We have hit a showstopper of a snag...  Somehow our master got messed up.  We can edit it normally, but it won't allow us to synchronize because it says it is not a master.  We cannot "Make Design Master" because it says it is a master.  So for some cases the software still knows its a master, but when it comes to synching, or creating new replicas it fails because it says it isn't a master.

Any help on how to fix this?  My group is evaluating EA (because I really hate rose) but this is a pretty big issue.  Any ideas on how to fix this?

Note:  We are currently using the pro version.

-Jeff

Eve

  • EA Administrator
  • EA Guru
  • *****
  • Posts: 8110
  • Karma: +119/-20
    • View Profile
Re: Help... Replication error!  Master is corrupt
« Reply #1 on: May 21, 2007, 04:54:55 pm »
I don't know if this will help, but try Tools | Manage .EAP File | Repair .EAP File.

Aaron B

  • EA Administrator
  • EA User
  • *****
  • Posts: 941
  • Karma: +18/-0
    • View Profile
Re: Help... Replication error!  Master is cor
« Reply #2 on: May 21, 2007, 05:11:44 pm »
If the problem continues, please send a zipped copy of your replica master to [email protected] with a description of your problem and we will see what we can do to help.
« Last Edit: May 21, 2007, 05:12:35 pm by AaronB »

shaft

  • EA User
  • **
  • Posts: 32
  • Karma: +0/-0
  • I love YaBB 1 Gold!
    • View Profile
Re: Help... Replication error!  Master is cor
« Reply #3 on: May 22, 2007, 11:29:39 am »
Sent support an email... Hopefully they can figure it out.