Network access to a model on remote server

[StanEA2016]

I am having a problem with EA connecting to the model on a remote server.  We have proxy we use for most external communications.  is there a place or method to enter our proxy in EA to facilitate the communications?

[PeterHeintz]

What kind of connection you are using?

[StanEA2016]

the service is using strictly HTTPS

[PeterHeintz]

Well I am not really an expert on that, but I am pretty sure that there is nothing what you can do on the EA client.
The cloud service is remote as well, isn’t?

Some information of cause you find here:
http://sparxsystems.com/enterprise_architect_user_guide/12.1/the_model_repository/cloud_server_troubleshoot.html

What I would do, is trying to connect to one of the spax test environments.
See here:
http://www.sparxsystems.com/products/ea/cloud-trial.html
I have also a proxy and for me I can access those external repositories.
If that works for you, I would assume the problem is remote.

[Eve]

A model shared using the cloud service can be connected through a proxy using Windows proxy settings.

If using an OLE or ODBC connection you'll need to look at settings offered by the driver. There's no setting within EA itself.