Book a Demo

Author Topic: EA v14 Beta Crashes when opening  (Read 9868 times)

Arshad

  • EA User
  • **
  • Posts: 292
  • Karma: +21/-1
    • View Profile
EA v14 Beta Crashes when opening
« on: March 08, 2018, 05:44:57 pm »
Hi

I have all old versions of EA installed in my machine.
I tried installing the latest EA v14 beta and whenever i tried to open it EA crashes with the below  exception
 


All old versions are working good.

Does anyone else got the exception ?


Arshad

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: EA v14 Beta Crashes when opening
« Reply #1 on: March 08, 2018, 05:58:31 pm »
No, but that looks like one of my exceptions.
Disable add-ins and try again.

Geert

Arshad

  • EA User
  • **
  • Posts: 292
  • Karma: +21/-1
    • View Profile
Re: EA v14 Beta Crashes when opening
« Reply #2 on: March 08, 2018, 06:06:54 pm »


Disabling add-ins worked for me :)
Thanks Geert

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: EA v14 Beta Crashes when opening
« Reply #3 on: March 08, 2018, 06:10:35 pm »


Disabling add-ins worked for me :)
Thanks Geert
I would sure love to know what caused it. Do you know which one caused the problem?
For reference, I have all my add-ins enabled and didn't have any crashes yet.

Geert

Arshad

  • EA User
  • **
  • Posts: 292
  • Karma: +21/-1
    • View Profile
Re: EA v14 Beta Crashes when opening
« Reply #4 on: March 08, 2018, 06:13:36 pm »


Disabling add-ins worked for me :)
Thanks Geert
I would sure love to know what caused it. Do you know which one caused the problem?
For reference, I have all my add-ins enabled and didn't have any crashes yet.

Geert


Hi Geert

The problem is with one of my addin which is in development stage.
Disbling it worked for me.
Will debug and post it ASAP.

Arshad
« Last Edit: March 08, 2018, 06:15:27 pm by Arshad »

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: EA v14 Beta Crashes when opening
« Reply #5 on: March 08, 2018, 06:18:36 pm »
Ok, thanks. Would still be interesting to see what could have caused this as you mentioned it worked in the previous version.

Might indicate that the API was changed in a non backwards compatible way.

Geert

Eve

  • EA Administrator
  • EA Guru
  • *****
  • Posts: 8110
  • Karma: +119/-20
    • View Profile
Re: EA v14 Beta Crashes when opening
« Reply #6 on: March 09, 2018, 12:02:53 pm »
I've seen one different report of someone experiencing a crash with their add-ins loaded and connecting to a model.

If you get any more information about what you're add-in is doing that behaves differently I'd like to know too. I don't mind if it's here or via email.

The error message looks to me like our code threw an exception. (Which could be intentional) I'd need to know what function you're calling to investigate why you're only getting it in version 14.

Glassboy

  • EA Practitioner
  • ***
  • Posts: 1367
  • Karma: +112/-75
    • View Profile
Re: EA v14 Beta Crashes when opening
« Reply #7 on: March 09, 2018, 12:17:56 pm »
The error message looks to me like our code threw an exception. (Which could be intentional)

Three developers trying to claim responsibility for a crash, I think I may need a lie down.

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: EA v14 Beta Crashes when opening
« Reply #8 on: March 09, 2018, 03:42:43 pm »
The error message looks to me like our code threw an exception. (Which could be intentional)

Three developers trying to claim responsibility for a crash, I think I may need a lie down.

Not exactly. The exception may have been thrown by EA, or an add-in, but the dialog that catches it certainly looks like one that I wrote.
I wrote a Pokemon routine (gotta catch them all) in my add-in baseclass to avoid EA crashing without given a proper error dialog.
Quite possible of course that Arshad's add-in is based on my add-in base class and therefore is showing the same dialog.

Geert

Eve

  • EA Administrator
  • EA Guru
  • *****
  • Posts: 8110
  • Karma: +119/-20
    • View Profile
Re: EA v14 Beta Crashes when opening
« Reply #9 on: March 13, 2018, 04:36:52 pm »
We believe this issue is caused by EA requesting your menu items earlier than it used to in order to fill the ribbon.

Our next build of the beta should correct this.

Check the following page to see if we have updated the beta.

https://www.sparxsystems.com/forums/smf/index.php/topic,39338.0.html