SPARX EA Enterprise does not start after last time

[saugup05]

New to SPARX EA Enterprise...

Installed correctly, was able to start it a few days back but now it does not work.  I double click SPARX EA enterprise icon and it shows the logo in the middle of the screen and turns the pointer to loading pointer but after few seconds nothing happens. 

I am curious if this has happened with other users as well or if there is any change required in Registry or some installation parameter...

Thank for your help

[Sunshine]

Not had that problem but try repairing or re-installing.

[saugup05]

just re-installed but again the same issue...

[qwerty]

Not much left than guessing. But if re-installation does not work it might be some strange security issue with Windoze (Registry).

q.

[Eve]

saugup05, I recommend contacting sparx support directly through the links below.

You'll need to include your EA build number and the OS version/build.

[Sunshine]

@saugup05. Have you by chance upgraded to Windows 10 build 1803? I've noticed issues installing sparx ea as they've changed to the security. Found I need to disable folder protection. Search the forum to find the details on the fix.