Author Topic: Support mail quota exceeded (Read 8071 times)

jepessen · « **on:** June 30, 2020, 01:20:08 am »

Hi.
I tried to send a message to the priority support in the registered user page, but the mail returned to me with following message:

Quote

This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

>>> [email protected] (reading confirmation): 552 5.2.2 <[email protected]> Quota exceeded (mailbox for user is full)

It's expected? Because it should be a problem if I cannot contact their support... In my opinion their mail quota is full and they cannot receive anything, so I cannot contact them... What should I do?

Geert Bellekens · « **Reply #1 on:** June 30, 2020, 01:56:08 am »

Send an email to support, ... oh, euhm, $:-\$

Have you tried to send an email to [email protected]? If their mailbox isn't full yet, they should be able to contact their co-workers in support.

Geert

jepessen · « **Reply #2 on:** June 30, 2020, 02:03:37 am »

I sent a mail to sales. Let's see with they can identify the problem. Thanks.

Aaron B · « **Reply #3 on:** June 30, 2020, 10:31:19 am »

Thanks for letting us know. These errors should now be resolved.

jepessen · « **Reply #4 on:** June 30, 2020, 04:09:14 pm »

Ok thanks.

Sparx Systems Forum

News: