Book a Demo

Author Topic: EA trial hangs on numerous actions  (Read 3722 times)

Jan Kratochvil

  • EA Novice
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
EA trial hangs on numerous actions
« on: June 25, 2008, 07:07:41 pm »
Hello,
 I recently tried EA 7.1 but it is just not working correctly on my computer. First of all, the splash screen is there for about one minute, second of all creating new project takes about 2-3 minutes. Clicking on Logical diagram icon in Project Broser takes 20-30 seconds and so on. (Well almost every other action takes way too much time). I tried the trial on other computer and it went smoothly, so it is definitely something on my computer. But please can someone try to guide me, where to look for a problems? Any thougths will be appreciated.

Thanks Jan Kratochvil

Eve

  • EA Administrator
  • EA Guru
  • *****
  • Posts: 8110
  • Karma: +119/-20
    • View Profile
Re: EA trial hangs on numerous actions
« Reply #1 on: June 26, 2008, 08:29:33 am »
This kind of problem is probably best discussed with sparx systems support directly.  Please send in a bug report using the link at the bottom of this page.

Please include a list of running processes and your system configuration for a start.  But be prepared that they will almost certainly ask for more information than that.