rtf Report defaults page layout to letter

[Ainsley Haslett]

When I generate an rtf report using the model document to nest multiple document templates my documents always come out in letter page layout (I need A4 however). Is there a way to prevent this?

I am using 7.5.844 and have checked the page layout of each individual template and all are set to A4.

[Oliver F.]

Did you also check the template of the virtual document?
It might be that the base template of the virtual document is unset and therefore reverts to the standard template (which is in Letter format).

Oliver

[Dermot]

Thanks I have confirmed this - I will pass this on to be corrected.

[Ainsley Haslett]

oliver - good suggestion

how do i check this? I can confirm that each master document and model document has a custom (A4 format) template specified.