Book a Demo

Author Topic: Error in download setup file  (Read 3892 times)

labghiz

  • EA Novice
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Error in download setup file
« on: September 30, 2009, 04:30:47 pm »
Hi.
I  Downloaded the Installation Trial Setup File,but it doesn't work currectly,Its not a valid Win32 Application.
why? what should i do?

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: Error in download setup file
« Reply #1 on: September 30, 2009, 04:44:32 pm »
Are you sure you downloaded the correct file? (for windows)
Maybe it got corrupted in the transfer, try again?

Geert

labghiz

  • EA Novice
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Re: Error in download setup file
« Reply #2 on: October 01, 2009, 04:32:51 pm »
Hi.
I Downloded it From This link:
http://www.sparxsystems.com/products/ea/trial.html

for several time in diffrent Computers. :(

RoyC

  • EA Administrator
  • EA Practitioner
  • *****
  • Posts: 1297
  • Karma: +21/-4
  • Read The Help!
    • View Profile
Re: Error in download setup file
« Reply #3 on: October 01, 2009, 04:59:54 pm »
You say you are downloading a trial.html file. Is this correct? You should be downloading the easetup.exe file.
« Last Edit: October 01, 2009, 05:02:19 pm by RoyC »
Best Regards, Roy

labghiz

  • EA Novice
  • *
  • Posts: 3
  • Karma: +0/-0
    • View Profile
Re: Error in download setup file
« Reply #4 on: October 03, 2009, 04:15:41 pm »
I know,
the downloding link is in this page.

RoyC

  • EA Administrator
  • EA Practitioner
  • *****
  • Posts: 1297
  • Karma: +21/-4
  • Read The Help!
    • View Profile
Re: Error in download setup file
« Reply #5 on: October 05, 2009, 09:41:46 am »
Ah - sorry, my silly mistake.

Do you still have the problem? Perhaps you could submit a bug report to Sparx Support (link at the bottom of this page) and provide the details of your operating system, the EA release of the trial version, when the error message appears, any other messages that display. I'm sure that Support can help you work this one out.
Best Regards, Roy