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Suggestions and Requests / Re: Enhancements many users have asked for...
« on: March 06, 2014, 07:30:55 pm »
Folks,
while I understand your frustration, you should try to view things from different angles. Firstly, people using this board do not necessarily represent the average EA "user". Secondly, Sparx get feedback not only from this board but also from other sources (for example feature requests). Thirdly, people at Sparx have their own opinion and/or product strategy. All these factors ultimately decide which features are implemented, how they are implemented, and also their priority.
It is OK to question this process, but be aware that Sparx do not need to be "transparent" as Helmut already mentioned; they are a company, they have complete control over that process, and they can choose the extent to which they make that process transparent to their user base.
On the other hand, it may not be wise to repeatedly ignore feedback from certain user groups as it will result in dissatisfaction, irritation, or even profit loss.
A way of dealing with this is to make all feature requests (from any source) public and to put them in one central place. One example of such a platform is the feedback forum provided by http://www.uservoice.com (N.B.: I am not associated with them in any way, this is just an example of how it would look like). One specific example is the Windows Phone uservoice forum at http://windowsphone.uservoice.com. Users can (a) add their own feature request and (b) "vote" on existing requests (using a limited number of available votes). Feature requests could also be added by the vendor (e.g. Sparx) and they would be able to moderate or modify requests submitted by users.
Just an idea.
Cheers,
Till
while I understand your frustration, you should try to view things from different angles. Firstly, people using this board do not necessarily represent the average EA "user". Secondly, Sparx get feedback not only from this board but also from other sources (for example feature requests). Thirdly, people at Sparx have their own opinion and/or product strategy. All these factors ultimately decide which features are implemented, how they are implemented, and also their priority.
It is OK to question this process, but be aware that Sparx do not need to be "transparent" as Helmut already mentioned; they are a company, they have complete control over that process, and they can choose the extent to which they make that process transparent to their user base.
On the other hand, it may not be wise to repeatedly ignore feedback from certain user groups as it will result in dissatisfaction, irritation, or even profit loss.
A way of dealing with this is to make all feature requests (from any source) public and to put them in one central place. One example of such a platform is the feedback forum provided by http://www.uservoice.com (N.B.: I am not associated with them in any way, this is just an example of how it would look like). One specific example is the Windows Phone uservoice forum at http://windowsphone.uservoice.com. Users can (a) add their own feature request and (b) "vote" on existing requests (using a limited number of available votes). Feature requests could also be added by the vendor (e.g. Sparx) and they would be able to moderate or modify requests submitted by users.
Just an idea.

Cheers,
Till