Messages

1

Bugs and Issues / Re: Version 9, Build 904 Crashes

« on: May 20, 2011, 06:30:39 pm »

Same problem as #stefanka, but we use a fixed license for the full version.

2

Bugs and Issues / Re: Version 9, Build 904 Crashes

« on: May 19, 2011, 12:31:37 pm »

I downloaded the trial version of EA V9.0 last night.
It installed fine on Windows 7 Home Edition 64-bit, iCore 5, 6GB RAM and ran fine without any problems for a couple hours.

Is it possible you guys who are having problems are running in a corporate environment where the system admins have tinkered with the operating system for one reason or another and broke it? :-/

Hi Sunshine

This happens whether we install the application on a workstation that is a member of a domain or a standalone system with no restrictions.

3

Bugs and Issues / Re: Version 9, Build 904 Crashes

« on: May 19, 2011, 12:54:44 am »

Hello,

the current official version Version 9, Build 904 doesn't work for me and for every my colleague that had tried  install it.
After starting ea.exe only the message : Program stopped working: is shown.
Has anybody  the same experience?

Hi lubos

I am having the same problem.
When I launch the program I get the following error: "Enterprise Architect - UML Development Tool has encountered a problem and needs to close.  We are sorry for the inconvenience."

4

Bugs and Issues / Re: Possible Solution for the 904 & 905 crash issu

« on: May 21, 2011, 10:22:27 pm »

Hi there,

is it possible to get the 904 build from somewhere?

Hi #Sethor
See my PM to you...

5

Bugs and Issues / Re: Possible Solution for the 904 & 905 crash issu

« on: May 21, 2011, 06:38:45 pm »

Hi there,

thanks for you suggestion but unfortunatley i have to say i doesn't work ( at least for me)

However on Win7 i had to look in C:/users/johndoe/Appdata/Roaming/SparxSystems

Build was 905

maybe the next idea works!

Good luck!

You're right about the location of the user directory being different for Win 7. I'll edit the steps to include that.

Sorry it didn't work for you :-(

6

Bugs and Issues / Possible Solution for the 904 & 905 crash issu

« on: May 21, 2011, 04:42:58 pm »

I think I may have found a solution to the crash issue people are having with the new release.

To fix the problem try the following:
NB!!! These steps were tested on Windows XP only

1. Uninstall the application.
2. Delete the “Sparx Systems” directory from the Program Files folder e.g. c:\Program Files\Sparx Systems
3. Delete the “Sparx Systems” directory for the current user
e.g. on Windows XP delete C:\Documents and Settings\joeblogs\Application Data\Sparx Systems
and on Windows 7 delete c:\users\joeblogs\Appdata\Roaming\SparxSystems
4. Delete the following key in the registry: HKEY_CURRENT_USER\Software\Sparx Systems
5. Restart the workstation
6. Install the new Version 9 software
7. Launch the program
8. Enter your license key (if using a fixed license)
9. You're good to go (if you're lucky)

Hope that helps!