EA crashes when generating documentation

[WzDrg]

Enterprise Architect crashes when I try to generate documentation.
I get the following problem details

Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      EA.exe
  Application Version:      12.0.0.1211
  Application Timestamp:      551b61a7
  Fault Module Name:      TER81.dll
  Fault Module Version:      21.0.4.6
  Fault Module Timestamp:      5511f201
  Exception Code:      c0000005
  Exception Offset:      00104783
  OS Version:      6.3.9600.2.0.0.16.7
  Locale ID:      2067
  Additional Information 1:      5861
  Additional Information 2:      5861822e1919d7c014bbb064c64908b2
  Additional Information 3:      a10f
  Additional Information 4:      a10ff7d2bb2516fdc753f9c34fc3b069

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Any solution or workaround?

Thx.

[qwerty]

You might try to upgrade your EA version.

q.

[WzDrg]

No fixes regarding the generation of documentation were mentioned in the release notes. In what version is this crash fixed?

[Geert Bellekens]

Have you reported the issue to Sparx?
I don't think this is a general issue since I've been generating documents without issues on both v12 and 12.1

Geert

[Marilynn101]

I am having this same issue. I reported it to Sparx. The application crashes repeatedly when creating large custom documents or running the document generator. Are there any workarounds or solutions?

[Glassboy]

In general, when any application that renders documents into graphical or print ready formats crashes repeatably you should have a cleanup of temp files and run checkdisk.  Often the crashes are caused by hitting cross-linked files when writing large temporary files.

Bleachbit http://bleachbit.sourceforge.net/ is an excellent tool for cleaning all of the detritus out of your file system.

[Marilynn101]

I cleaned up the temp files and checked the disk. Still crashing.

[Eve]

Try build 1226. It contains a fix for a crash during generation. I hope it's the same one you're experiencing...