Author Topic: Attachments to Support Requests (Read 4160 times)

TimWash · « **on:** February 28, 2006, 08:52:11 pm »

Hello

I would like to see the ability to add attachments to support requests on the registered users support web page. I usually take screen prints that could be very useful for troubleshooting the problem(s) that I am reporting, but am unable to attach them

Tim

KP · « **Reply #1 on:** February 28, 2006, 09:12:34 pm »

Try using the bug report page. That does allow you to upload a file and lands in the same mailbox.

TimWash · « **Reply #2 on:** February 28, 2006, 09:28:38 pm »

Right you are KP. Thanks! Can't believe I didn't see that.

Tim

Paolo F Cantoni · « **Reply #3 on:** February 28, 2006, 11:16:15 pm »

Quote

Try using the bug report page. That does allow you to upload a file and lands in the same mailbox.

You will be upgrading the Support page though, won't you?

Paolo

thomaskilian · « **Reply #4 on:** March 01, 2006, 12:38:32 pm »

At least a bug number to refer to?

KP · « **Reply #5 on:** March 01, 2006, 01:59:44 pm »

Quote

You will be upgrading the Support page though, won't you?

Paolo

Who, me? No, I know nothing about this new-fangled interweb thingy. I've mentioned it to one of the youngsters here who does though.

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