Author Topic: Please post a web site menu item for Renewals!!!!!  (Read 2756 times)

kimballjohnson

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Please post a web site menu item for Renewals!!!!!
« on: October 20, 2010, 04:47:44 am »
Every year I have to go through this process of searching through your web pages to find the link embedded somewhere in the text that allows me to request a renewal.

When I find it,it turns out to be an email link that does not populate the subject line so when I enter my license key or whatever in the body, I send it and get no answer and then I have to figure out that you probably got it but ignored it because there was no subject line.

Couldn't you create a web form that created a request and sent back an email to send back to you from within my system? That would be dependable, locatable, secure and indicate that you had integrated this renewal process into a system operation in your company's workflow.

Thanks,

Kimball Johnson

 :'(
« Last Edit: October 20, 2010, 04:48:48 am by kimballjohnson »