Please share the following information for further analysis:
- Screenshot of Prolaborate Health Checks page
- Screenshot of General Settings page
- Pro Cloud Server version and edition
- Database servers used for Prolaborate and EA models? If EA models are in MySQL, Postgres, or Oracle, please share the version of the driver
- Prolaborate server configuration (RAM, CPU processor speed, and number of cores)
- Are Prolaborate and its database located in the same server?
- Are Prolaborate and Pro Cloud Server installed on different servers?
- Is the performance fine when using cloud connections in EA to access the models?
- Browsers used to access Prolaborate
- Is Prolaborate consistently slow all the time when viewing any information? Or it varies?
