Author Topic: No elements found in EA Chart  (Read 6658 times)


  • EA Novice
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
No elements found in EA Chart
« on: January 09, 2020, 07:55:50 pm »
When I am trying create any EA Chart, I am not able to find any elements in any package. In other parts of prolaborate I can work with theme without problems. Is there any specific requirements for the elements to be able to use theme in EA chart? Thx.

Prolaborate Support

  • Prolab Moderator
  • EA User
  • *
  • Posts: 318
  • Karma: +22/-0
    • View Profile
    • Visit us
Re: No elements found in EA Chart
« Reply #1 on: January 09, 2020, 11:49:30 pm »
Hi Jobruca

No, there are no specific requirements to use the information of elements in the EA chart.

Can you please email these details to [email protected] to check this issue?
  • Screenshot or short video of the issue
  • Prolborate version
  • PCS version
  • Prolaborate database server(MYSQL/MSSQL)
  • EA database server(MYSQL/MSSQL/Oracle/PostgreSQL)
  • Log files as per instructions from this link