Author Topic: Document generation broken in v16.1 (Read 40614 times)

PeterHeintz · « **Reply #45 on:** July 23, 2025, 11:35:47 pm »

Anyhow any newer version still uses only about 75% of the page size when generation pdf's.

chrislro · « **Reply #46 on:** July 25, 2025, 03:20:15 am »

hm. I just tried it with my template and content I created recently. I just switched from DOCX to PDF output. The generated PDF looks perfect. It seems to take over template defined page margins, etc.

PeterHeintz · « **Reply #47 on:** July 25, 2025, 06:04:46 pm »

That is interesting!
I am pretty sure it is not my template because if is fine for word and rtf and when using a system template I have the same problem for PDF’s.
Can you tell me which build and which package (32 Bit or 64 Bit) you are using?

chrislro · « **Reply #48 on:** July 25, 2025, 06:08:31 pm »

I use the latest available 17.1.1712 (x64)

PeterHeintz · « **Reply #49 on:** July 25, 2025, 07:28:58 pm »

Stange!

This one I use among others as well, with the same problems!
So maybe it has something to do with company windows installation.
Sparx support, do you know if some kind of windows installed dll's are involved in the PDF generation process?

PeterHeintz · « **Reply #50 on:** July 29, 2025, 11:18:43 pm »

Now I generated my PDF's within Citrix running on an Windows Server, and this without the problem that only about 60% of tha pages are used.
So it has something to do with my Win11 together with V16, because with V14 it works on my Win 11 as well.
Any ideas on that?

Takeshi K · « **Reply #51 on:** July 30, 2025, 09:10:54 am »

I cannot reproduce the issue on my machines, but changing the printer might produce different results.

From the Sparx logo button on the far left of the ribbon, select the Print Setup menu, change the printer, and then try generating again.

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