How to achieve forgotten password for this forum?

[g.makulik]

Hi sparxians,

I forgot my password for this account  . I tried to follw the help instructions, but I can't logout at all, the button simply doesn't work. As far I understood, to get on the right page to request the forgotten password, I have to be logged out!
Can you help me out, please?

WBR
Günther

[KP]

No idea why your logout button isn't working but you could try following this link to get your password reminder: http://www.sparxsystems.com/cgi-bin/yabb/YaBB.cgi?action=reminder. Let us know if it works...

[g.makulik]

Thanx,

Following the link, allowed to reset the password.
When I tried to re-login from the follwing page, I ended up in a rediretion loop error. Any tral to access to the forum ended up with this error, even after closing and restarting firefox. After removing the cookies I could access the forum site and login.

Seems to be som issue with the cookies, I think this could also be the reason for the non-working Logout button.

Günther

[Stuart Clark]

Günther,

I would suggest clearing your cookies and cache, closing down all instances of whichever browser you are currently using, then trying again.

If this does not work, I suggest you contact Sparx Support.