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External Item Details

When an external item is selected in the list, the item's details are retrieved and displayed.

Item details

Properties

Select an external item from the list to view its External Properties. This window shows all available properties of the external item, as defined by the external provider.

Properties that will be used when creating a linked local element are show in the top group 'Mapped Properties' while all other properties are grouped in 'Other Properties'. The property mapping can be configured in Configuration.

Notes

The external item's notes or description is shown below the properties. Note that not all external providers have a notes or description field.

Discussion

Select an external item from the list to view its External Discussions. This window shows the discussions or comments of the external item.

New discussions can be posted by typing into the top box and pressing 'Send'. The username used will be that is authorized on the Integration Provider. If generic credentials have been added to the server configuration then the local model's user name will be added to the start of the comment as well.

Show or hide the discussions by clicking the icon in the top-right corner.

Note:

  • To post an external discussion the Integration Provider must be configured to allow this on the Pro Cloud Server (allowed by default)
  • Not all external providers have discussions or comments