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Model Mail

The Model Mail facility provides you with the ability to send, receive and respond to emails within the project team, under your User Security ID, either as an individual user or as a member of a group that has a shared mail inbox. The 'Mail' tab of the Collaborations window shows all emails that you have received, and the 'Sent Messages' tab in the main view shows all the emails you have created and sent. Within the facility you can re-organize, forward, delete and mark the emails, both sent and received.

This facility is available in the Corporate, Unified and Ultimate Editions of Enterprise Architect, with User Security enabled; the mail system uses the individual and group users defined in User Security.

Access

Ribbon

Start > Collaborate > Mail > Inbox

Start > Collaborate > Mail > Sent Mail

Review your Model Mail messages

Option

Action

See also

Open a message

Double-click on the message.

If the message contains a hyperlink, click on the link to open or display the target file or object.

Flag

Check the color of the flag to the left of the message to establish the significance of the message (the meanings of the flag colors should be defined within the project team).

Status

Check for the read () or unread () icon; unread message items are anyway displayed in bold. If you have responded to a message, the icon includes a green arrow ().

Sender

The name of the project team member who sent the message.

Subject

The topic of the message.

Date

Indicates the age of the message, whether it was sent:

  • Today
  • Yesterday
  • This week
  • This Month
  • Last Month
  • Older

Sent

The exact date and time the message was sent.

Select Columns

Right-click on the column headings and select the 'Field Chooser' menu option, which enables you to add or remove specific columns from the display.

You can also click on the column headings and drag them across the header bar to reposition the columns in a different sequence.

Adding the 'To' column will display the user account or group name that this mail item was sent to; this column is useful to identify whether the message was sent to you as an individual or as a member of a Group with a Shared Mail inbox - if you received the message as a member of a shared mail group, remember that your actions on this message will also affect all other members of this group.

List Header Maintain Groups

Filter Columns

You can filter the mail items listed by displaying the Filter Bar (right-click on the column headings and select the 'Toggle Filter Bar' option) and typing in the value (or partial value) to filter on.

For example, if you type your group mail account name in the filter field for the 'To' column, you will list only those mail items sent to the group mail address, not those sent to you as an individual.

To clear the value of a filter field, click on the blue cross against that field.

Reorganize messages in the list

Either:

  • Click on a column heading to toggle sorting of list items by this column in ascending or descending order, or
  • Right-click on the column heading and select the 'Enable Group Box' option to organize the messages into groups
List Header

Model Mail Menu Options

These options are available from the context menu when you right-click on messages in the body of the tab.

Option

Action

See also

Compose New Message

Click to open the 'New Message' tab in the main work area, through which you create and send a mail message. Alternatively, if you have selected not to use the main work area, the 'Model Message' dialog displays (see the 'Edit Messages in Main Tab View' option later in this table).

You can also open the tab or dialog using the 'Start > Collaborate > Mail > Send Message' ribbon option, or right-click on an element in the Browser window or a diagram and select the 'Collaborate | Send Message' option.

Create a Message

Reply

Create a response to the sender of the message, which includes a copy of the message and any earlier messages in the thread. If you have left the 'Edit Messages in Main Tab View' option selected, the '<message subject>' tab opens in the main work area; otherwise, the 'Model Message' dialog displays.

Shortcut: Ctrl+R

Reply to All

Create a response to the sender of the message and the other recipients, which includes a copy of the message and any earlier messages in the thread. If you have left the 'Edit Messages in Main Tab View' option selected, the '<message subject>' tab opens in the main work area; otherwise, the 'Model Message' dialog displays.

Shortcut: Ctrl+Shift+R

Forward

Forward the message to other project team members with, if necessary, your own comments. If you have left the 'Edit Messages in Main Tab View' option selected, the '<message subject>' tab opens in the main work area; otherwise, the 'Model Message' dialog displays.

Shortcut: Ctrl+F

Set Message Flag

Select the appropriate flag color to establish the significance of the message (the meanings of the flag colors should be defined within the project team).

You can also select:

  • Complete - to display a tick next to the message, indicating that any actions required by the message content have been taken
  • None - to display only a grayed outline of the message flag, with no status color or 'complete' tick

Mark as Unread

Mark the selected messages as unread.

Shortcut: Ctrl+U

Mark as Read

Mark the selected messages as read.

Shortcut: Ctrl+Q, or click on the message and press the R key.

Check for New Messages

Refresh the message list to include any new messages waiting in the message queue, which would otherwise not display until the automatic refresh cycle has run.

Shortcut: Ctrl+F5

Limit Mail Items To

Click on this option to display a short list of time intervals - 30, 60 or 90 days - and select one to filter the list of Mail messages to those received during that interval. Select 'All' to remove interval filtering from the list.

Show Preview Pane

Select this option to show the content of a selected message in a panel either to the right or beneath the list of Mail messages, according to the sub-option you select. Click on the 'Hide' sub-option to close the preview panel.

Open Sent Messages

Click on this option to open the 'Sent Messages' tab in the main view of the Enterprise Architect work area, listing the messages you have created and sent.

You can also display the 'Sent Messages' tab by selecting the 'Start > Collaborate > Mail > Sent Mail' ribbon option.

Edit Messages in Main Tab View

Defaults to selected to display the 'New Message' tab in the main work area, in which you compose a new message, a reply to a message sent to you, or an annotation on a message you are forwarding to someone else. Deselect this option to open the free-floating 'Model Message' dialog in which you perform the same functions.

Create a Message

Delete

Delete a selected message or messages; you are prompted to confirm the deletion.

Manage your sent messages on the Sent Messages tab

Option

Action

See also

Open a message

Double-click on the message.

From the open message you can reply to yourself (perhaps to annotate what you sent to the recipients), reply to yourself and all other recipients (to quickly add more information for the same mail list), or forward the message to other team members, using the appropriate icon in the toolbar of the message.

Create a Message

Flag

Check the flag color to establish the significance of the message (the meanings of the flag colors should be defined within the project team).

To

Check the name(s) of the project team member(s) to whom the message was sent.

Subject

The topic of the message.

Date

Indicates the age of the message, whether it was sent:

  • Today
  • Yesterday
  • This week
  • Last Week
  • This Month
  • Last Month
  • Older

Sent

The exact date and time the message was sent.

Sender

Show the name of the person who sent the message; that is, either you as an individual or a member of your user group.

Select Columns

Right-click on the column headings and select the 'Field Chooser' menu option, which enables you to add or remove specific columns from the display.

You can also click on the column headings and drag them across the header bar to reposition the columns in a different sequence.

Adding the 'Sender' column is useful to identify whether you have sent the message as an individual, or as a member of a shared mail group.

List Header

Reorganize messages in the list

Either:

  • Click on a column heading to toggle sorting of list items by this column in ascending or descending order, or
  • Right-click on the column heading and select the 'Enable Group Box' option to organize the messages into groups

Reply to All

Right-click on the message and select the 'Reply to All' context menu option to send a further email to yourself and the recipients of the message

The 'New Message' tab of the main work area, or the 'Model Message' dialog, displays.

Shortcut: Ctrl+Shift+R

Create a Message

Forward

Right-click on the message and select the 'Forward' option to send the selected message to other team members.

The 'New Message' tab of the main work area, or the 'Model Message' dialog, displays.

Shortcut: Ctrl+F

Delete messages

Right-click on the message and select the 'Delete' option.

You are prompted to confirm the deletion.

Learn more