Book a Demo

Author Topic: Undeletable Notes  (Read 7432 times)

Alex Wahl

  • EA Novice
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Undeletable Notes
« on: August 28, 2013, 12:59:24 am »
I'm using EA 10.0.1005. I have a problem with two "notes". They where attached as extension point to an extend relationship. The crazy thing happens now if i create a new diagramm (with no relationship to these notes) and create my (rtf) dokumentaion new, these two notes appear in my new diagramm! This grows to a huge problem cause i can not delete these notes in my new diagramm!! There is no Delete menu point if i click right on them. Also entf doesn't work. I am able to delete them in the orignal diagramm where they where created, but after that they are still not deletable in the other diagramms. After restarting EA they appear again in the original diagramm.  I don't want to have these Notes in every new diagramm >:( . Sparx (or someone else), please provide me a solution for that issue!

qwerty

  • EA Guru
  • *****
  • Posts: 13584
  • Karma: +397/-301
  • I'm no guru at all
    • View Profile
Re: Undeletable Notes
« Reply #1 on: August 28, 2013, 04:24:13 am »
Do you use version control? Or security?

q.

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: Undeletable Notes
« Reply #2 on: August 28, 2013, 04:08:56 pm »
Do you have a template package setup?
Have you tried the "Project Integrity Check" (Shift-F9)?

Geert
« Last Edit: August 28, 2013, 04:10:21 pm by Geert.Bellekens »

Alex Wahl

  • EA Novice
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Re: Undeletable Notes
« Reply #3 on: August 28, 2013, 07:34:42 pm »
Thanks for answering to my issue! I do not use security, version control or templates. Project integrity check reports no problems. We are 3 users operating with a shared file on a network storage ( as recomended by sparx)

Geert Bellekens

  • EA Guru
  • *****
  • Posts: 13523
  • Karma: +574/-33
  • Make EA work for YOU!
    • View Profile
    • Enterprise Architect Consultant and Value Added Reseller
Re: Undeletable Notes
« Reply #4 on: August 28, 2013, 08:26:30 pm »
In that case you better contact support.
(and let us know how it got solved)

Geert

qwerty

  • EA Guru
  • *****
  • Posts: 13584
  • Karma: +397/-301
  • I'm no guru at all
    • View Profile
Re: Undeletable Notes
« Reply #5 on: August 28, 2013, 08:44:41 pm »
Quote
Thanks for answering to my issue! I do not use security, version control or templates. Project integrity check reports no problems. We are 3 users operating with a shared file on a network storage ( as recomended by sparx)
A shared MS Access file is "sub-optimal". MS Access is not really a multi-user RDBMS. So I'd blame that for the strange behavior. I'd recommend to setup a tiny MySQL server and use Require User Lock to Edit.

q.

Alex Wahl

  • EA Novice
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Re: Undeletable Notes
« Reply #6 on: August 28, 2013, 09:23:41 pm »
Quote
A shared MS Access file is "sub-optimal". MS Access is not really a multi-user RDBMS. So I'd blame that for the strange behavior. I'd recommend to setup a tiny MySQL server and use Require User Lock to Edit.
q.

We tried the use of a sql server but i'ts not suitable for us. Sometimes we work at home. For this we use replicas what is perfect for us. With an SQL Server EA supports no replicas  :(

qwerty

  • EA Guru
  • *****
  • Posts: 13584
  • Karma: +397/-301
  • I'm no guru at all
    • View Profile
Re: Undeletable Notes
« Reply #7 on: August 28, 2013, 09:32:02 pm »
Ah! Replicas. Well, for me I'd trust them as far as I can throw them. Which is not very far. What you can do for remote work is to transfer the repository from a RDBMS to a local EAP. You can then transfer back modifications which are ABSOLUTELY local to a certain package with little harm. Locking indicates others that you're working (even remotely) here. When done you can ex-/import the specific package via XMI and unlock it.

q.

Stefan Bolleininger

  • EA User
  • **
  • Posts: 308
  • Karma: +0/-0
    • View Profile
Re: Undeletable Notes
« Reply #8 on: August 28, 2013, 10:46:34 pm »
You can delete the note using the direct db-access. Afterwards I would like to know if it helped.

Regards

Stefan
Enterprise Architect in "safetycritical development" like medical device industry. My free Add-in at my Website

qwerty

  • EA Guru
  • *****
  • Posts: 13584
  • Karma: +397/-301
  • I'm no guru at all
    • View Profile
Re: Undeletable Notes
« Reply #9 on: August 29, 2013, 01:17:34 am »
You should not play around with the underlying database unless you know what you are doing!

q.

Alex Wahl

  • EA Novice
  • *
  • Posts: 9
  • Karma: +0/-0
    • View Profile
Re: Undeletable Notes
« Reply #10 on: August 29, 2013, 05:57:48 pm »
Quote
You can delete the note using the direct db-access. Afterwards I would like to know if it helped.

Regards

Stefan
I don't know if i want to spend the time to get firm with the EA Database structure. I dont want to play around with dangerous superficial knowlege.
Quote
Ah! Replicas. Well, for me I'd trust them as far as I can throw them. Which is not very far. What you can do for remote work is to transfer the repository from a RDBMS to a local EAP. You can then transfer back modifications which are ABSOLUTELY local to a certain package with little harm. Locking indicates others that you're working (even remotely) here. When done you can ex-/import the specific package via XMI and unlock it.
q.
So if i do it this way i have to decide on wich packege i like to work and lock it bevore i create an EAP file an go on the road, did i understand you right? So there is no possibility for me to work on a package if i forgot the lock right?

I will send my problem about the undeletable notes to the support, hope they know how to fix it. I will post the results here.

qwerty

  • EA Guru
  • *****
  • Posts: 13584
  • Karma: +397/-301
  • I'm no guru at all
    • View Profile
Re: Undeletable Notes
« Reply #11 on: August 29, 2013, 09:22:15 pm »
You don't need a lock if you communicate with your colleagues :-) The lock is just for safety so they do not accidentally mess up your work. Just phone them to keep hands off and you are fine.

q.