Copy paste issue

[s.valentini]

Hello,

I have an issue when I copy paste a diagram in the program Paint (Windows 7). There are missing parts in the paste picture.

The problem only happens when :
- the notes are displayed in the diagram (Diagram properties / Elements / Show Compartements / Notes)
- the clipboard format is in metafile (Bitmap is OK but isn't suitable if we resize it)
- it is paste in Paint or Doors (real target). Word, Excel, ... are working

My EA version is 13.5 build 1351 but I've tried the last version and the problem still happens.
I tried to fix the problem during 3 days and all fixes I found don't work :
- All Windows updates applied
- DPI is 100%
- Restart computer and retry

[Sunshine]

I've not come across that problem. I don't paste into paint or doors.
You could try saving diagram to file then copying it into paint or doors as a work around.
Which parts are missing? you don't say.

[Eve]

The problem with metafiles is that there is a very wide variance in what is implemented in different tools.

The fact that the information is drawn in Word or Excel would seem to imply that the information is in the metafile, but some tools don't know how to interpret it.

[s.valentini]

I've not come across that problem. I don't paste into paint or doors.
You could try saving diagram to file then copying it into paint or doors as a work around.
Which parts are missing? you don't say.

We've made a script to import EA diagrams into DOORS. There are hundreds, maybe thousands of them.
There are missing classes, enum, connectors, ... I would like to insert images to show you but I don't see how I can do it...

[s.valentini]

The problem with metafiles is that there is a very wide variance in what is implemented in different tools.

The fact that the information is drawn in Word or Excel would seem to imply that the information is in the metafile, but some tools don't know how to interpret it.

It is working without the notes displayed in the diagrams. So as you suggest it seems it doesn't know how to interpret them.
Does someone has the same issue ? Is there a way to fix it ?

[Sunshine]

Perhaps as a work around you could generate MS word docs then import those to DOORS.