EA 8.0.862 trims notes

[Geert Bellekens]

We have this bizarre issue with one of our users.
Whenever she enters text in a notes section the added text is trimmed of all spaces.
So if she enters "word1 word2 word3" it becomes "word1word2word3"
This happens only to the added text. The original text (with spaces) is left unchanged.
We noticed this behavior since the upgrade to 8.0.862 (from 7.5.850).

She is on XP with a repository on a remote SQL Server 2008.
The connection is made using SQLNCLI10.
Does anyone have any clue as to what might be going on? I'm baffled

Geert

[Geert Bellekens]

I've been able to reproduce the issue on my machine.
Changing the keyboard layout from "Dutch (Belgium)" to "French (Belgium)" made EA to eat my spaces

Guess I'll have to send in another bug report  

Geert

[mrf]

Is it only in particular text fields (eg RTF or plain text fields)?

The other thing might be to check if any sort of sticky key is down (particularly SHIFT and CTRL). Some text fields may not handle [Shift]+[Space] or may be trying to invoke autocomplete if [Ctrl]+[Space] is being entered.

[Paolo F Cantoni]

[size=18]...[/size]
Changing the keyboard layout from "Dutch (Belgium)" to "French (Belgium)" made EA to eat my spaces
[size=18]...[/size]

It's obviously a political issue...    Send the keyboard to a "reeducation camp"  

(it's already Friday here in OZ...)
Paolo

[Geert Bellekens]

Is it only in particular text fields (eg RTF or plain text fields)?

The other thing might be to check if any sort of sticky key is down (particularly SHIFT and CTRL). Some text fields may not handle [Shift]+[Space] or may be trying to invoke autocomplete if [Ctrl]+[Space] is being entered.

I've noticed this on the elements notes (so pseudo-RTF), I haven't tested it on plain text fields.
I can't be the sticky key thing. All I need to do to reproduce it is to change the keyboard layout.

Geert

[Geert Bellekens]

[size=18]...[/size]
Changing the keyboard layout from "Dutch (Belgium)" to "French (Belgium)" made EA to eat my spaces
[size=18]...[/size]

It's obviously a political issue...    Send the keyboard to a "reeducation camp"  

(it's already Friday here in OZ...)
Paolo

Yeah, so you can imagine that upgrading EA only for the Flemish users might stir up some unwanted emotions, especially given the current political situation

Geert

[Geert Bellekens]

Just received a reply from support:

This issue has been reported by others also and is logged as a bug to be fixed.
 
Reference Number: 10055602
 
Our developers have identified a fix however it requires a major change which will need substantial testing.  We currently plan on implementing the change in the next major release of EA (EA Version 8.1), though we cannot yet say when this will be released.

Geert

[skiwi]

Hmmmm,
I hope this "major change" also addresses the following similar issue
RTF editor input methods

[adepreter]

I have the exact same problem with 8.0.863 on XP with SQL Server 2008.