New license key does not work

[MikiNanuk]

Hi all,

We just purchased 10 new licenses of EA, and got the confirmation email from share-it.

I copied the first registration key in the list into the clipboard, went into EA's Help menu and selected "Register and Manage License Key(s)".  When I select that, I get the "Upgrade Key" dialog box.  That dialog box informs me that I'm still on the 30 day trial (though I had entered a trial extention key if that matters...) and affords me the opportunity to enter an Upgrade Key.  I paste in the key from share-it!, press OK and... nothing happens!  The dialog box goes away, but if I open it again, it says I'm still on the 30 day trial....

How can I get my license key to take hold?

::MikiNanuk

[Takeshi K]

Hello MikiNanuk,

Maybe you use trial version of EA.
Register version is different from trial version,
so please uninstall trial version and install register version.
(and enter license key)

You can download register version from register users' area.

--
t-kouno